Managed Services

 Sometimes operating systems are like an old pair of jeans that just ripped a new hole. They need to be patched up. We don’t have just any old sewing machine to patch things up though, we have something even cooler: NinjaRMM. It regularly deploys missing patches to keep your computer system up to date and so many other cool things that we can talk about later. Essentially, NinjaRMM will help reduce system-related failures and will result in improved performance, which will ultimately save on the costs associated with poor patch management.

Have you ever wondered if owls could be good managers? We wondered the same thing, so that’s why we hired one. They can turn their heads 270° so we know they can keep a good eye on everything, especially networks. Network management is critical to ensuring the continuous operation of any IT infrastructure. To be a good manager for you, our owl will monitor your network, systems, devices, and applications and then notify you in the event of any errors or malfunctions.

Remember being a kid and getting a couple of cans connected by a string, then you and a friend would go to opposite ends of the room and talk to each other through those cans? Think of those cans and string as any remote device that sends and receives communications within your network. You have to make sure those cans and strings don’t get messed up. Our NinjaRMM is great at not only patching things up, but it’s great at keeping your endpoints running smoothly. 

Those pesky viruses don’t stand a chance against our crime-fighting owl and his trusty sidekick Webroot. They provide multi-vector protection for endpoints and networks, as well as cloud-based threat intelligence services. Our tech experts will administer the installation and management of the antivirus software on your computers and other devices. We will also ensure your antivirus scanners are up-to-date so your systems are always protected from any active threats you may encounter and will remediate the situation quickly. 

No, that’s not a ghost taking over your computer. That’s just our trusted technician working on your computer because you’ve encountered an issue with your IT systems. Our administrators can securely access your IT systems remotely to help resolve any issues you encounter anytime, anywhere. This includes installing or updating new software, configuring changes to your new or existing devices, monitoring active security threats to your systems, and performing diagnostic tests to pinpoint the slightest issues. Our goal is to make sure that your company is always up to speed and ready to tackle the day’s duties without worrying about anything else. 

Do you know what the worst thing about being human is? We forget to do things. No matter what, there always seems to be something that is forgotten. That’s why our owl suggested making all of our technology processes, tasks, and workflows programmed to run automatically at repeatable intervals so that we never miss a beat. This isn’t just beneficial for us, but for you as well. Our IT automation includes running scripts and antivirus scans daily and completing patch management weekly to make sure you’re always covered too.

We aren’t wizards, but we do have owls that send reports… the virtual kind of owl. Not a real flying one...that would be cool though. We are committed to transparency and consistent communication with our clients, so we send out monthly reports. Our monthly reporting services allow you full perspective into the health of your technology systems and security metrics, providing you the confidence in knowing that all of your technology is running as it should be. 

As we learned from 2020, we can’t predict what might happen. It is never a bad thing to have your business prepared for something major to happen. With our owl and Datto, we can wrap your business up in bubble wrap by utilizing Datto’s Backup Disaster Recovery System. This ensures that even if your company experiences one of the many possible disasters including fires, floods, murder hornet invasions, and more, you will have everything backed up to the Cloud. With this system in place, you will never have to worry about losing any of your data as multiple levels of backups are included. 

Do you know what’s about as good as 24/7 Fast Food restaurants? 24/7 Monitoring. Now hear me out. I know it doesn’t include food, but our team of experts will monitor your network, desktops, laptops, security, and data backup 24 hours a day, 7 days a week. That’s about a million things you don’t have to worry about because as soon as something is wrong with one of the items listed, we will take care of it as quickly as possible. We’re here to help you live your best, peaceful life.

Remember what I said about 24/7 Monitoring? This goes hand in hand with that. Our 24/7 alerting allows you to work stress-free, ensuring you no longer have to worry about problems with your system. And, if even the smallest thing decides it wants to try and poop out, we will be the first ones on the case and let you know immediately what is going on.